Arrow Promotes Yrsha and Pancoe to Executive Leadership Team

Brooke Pancoe

Marc Yrsha

GLENS FALLS, N.Y. (February 5, 2024) — The Arrow Family of Companies is pleased to announce that Marc Yrsha has been promoted to Senior Executive Vice President, Chief Banking Officer and Brooke Pancoe has been promoted to Executive Vice President, Chief Human Resources Officer for its two subsidiary banks, Glens Falls National Bank and Trust Company and Saratoga National Bank and Trust Company.

“We are pleased to announce Marc and Brooke’s well-deserved executive-level promotions,” said President and CEO Dave DeMarco. “These promotions are a true reflection of their leadership skills and the industry expertise they bring to the company and their area of operations.” 

Yrsha joined the company in 2015 and is responsible for executive oversight of all aspects of retail banking, which includes front-line sales, retail lending, business banking and cash management. He will also oversee the Marketing and Communications Department and Wealth Management Division. Yrsha will continue to serve as Chief Banking Officer, contributing to the Arrow Family of Companies strategic plan and the long-term direction of the company. He is a graduate of Castleton State University and the Adirondack Regional Chamber of Commerce Leadership Class of 2013. Yrsha is active in the community and currently serves as Chair of the Adirondack Regional Chamber of Commerce.

Pancoe joined the company in 2018 and is responsible for leading all aspects of human resources operations. In her new role as Chief Human Resources Officer, she has executive oversight of the company’s human resources strategies, including organizational design and succession planning, talent acquisition and retention, performance management, professional development and compensation and benefits. She earned a bachelor’s degree in psychology from Clark University in Worcester, Mass. and a master’s in business administration from the University at Albany. Pancoe maintains a Professional Human Resources (PHR) designation and currently serves on the Board of United Methodist Health and Housing for The Wesley Community in Saratoga.

The Arrow Family of Companies includes Glens Falls National Bank and Trust Company, Saratoga National Bank and Trust Company and Upstate Agency, LLC. They are all part of Arrow Financial Corporation, a multi-bank holding company headquartered in Glens Falls, New York, serving the financial needs of northeastern New York.