About Us
We know banking. And we know your community. We’re not just bankers; we’re neighbors.
There’s an advantage to banking local. Here’s how we’re different, and it’s not just our 165-plus years of perspective:
Commitment: Forward-looking and technology-minded, we’re driven to provide you with the best experience.
Collaboration: As a full-service bank, we combine banking with the largest locally-based wealth management team and our partners at Upstate Agency, LLC for insurance, part of the Arrow family of companies.
Care: We’re customer-minded and responsive. Plus, you have direct access to our local team and leadership, all located in the “518.”
Community: It’s hard to top our commitment to our communities. We support hundreds of organizations that make this region a great place to live and work, through dollars, hours and partnerships.
Our History
Since 1851, we have been serving this region and helping our neighbors achieve their financial goals. We're the oldest corporation in Warren County, New York, and we're proud to serve as a cornerstone in the community through charitable giving and unmatched volunteerism.
Headquartered in Glens Falls, New York, we serve Warren, Washington, northern Saratoga, Essex and Clinton counties through 26 offices.
As a full-service commercial bank, we offer a broad range of financial services, including:
- Online and mobile banking
- Consumer and commercial loans
- Trust and retirement services
- Money market and deposit accounts
- Wealth management
- Insurance services
You can rely on our expert staff for sound advice and quality customer service. Call us or visit an office today to find out what we can do for you.
Awards and Recognition
Our bank is committed to providing excellent customer service and supporting the communities we serve. We are proud to be recognized for our efforts. Here are our most recent awards:
2022
- Recipient of BauerFinancial 5-Star rating
2021
- Piper Sandler Sm-All Star List for Financial Performance*
- Ranked 8th in Rivel's 2020 Pandemic Performance Survey of Customers
- First place for Community Contribution in the Capital Region by American Business Media and Banking New York magazine
- Ranked 25th on Raymond James Community Cup Winners list
- Recipient of BauerFinancial 5-Star rating
2020
- Ranked 59th on Bank Director magazine's annual "Bank Performance Scorecard"*
- First place for Overall Quality and Community Contribution in the Capital Region by American Business Media and Banking New York magazine
- Voted No. 1 Bank and No. 1 Mortgage Company by Post-Star readers in the Best of the Region guide
- Recipient of BauerFinancial 5-Star rating