Arrow Bank Welcomes Richards as Commercial Relationship Manager

 

Shannon Richards

GLENS FALLS, N.Y. (June 2, 2025) — Arrow Bank National Association is pleased to welcome Shannon Richards as Vice President, Commercial Relationship Manager.

Based in the Capital Region, Richards will work to expand commercial banking relationships, bring new clients to the bank and collaborate across business lines to deliver a full range of financial solutions. In addition, she will be actively involved in local events and initiatives, reinforcing the bank's strong presence and commitment to the communities it serves.

Richards brings extensive experience in relationship management and a proven track record of building trusted connections across industries. Her role will continue to prioritize personalized service and long-term partnerships throughout the Capital Region.

Richards most recently served as Vice President, Business Banking Relationship Manager of KeyBank. As part of that role, Richards focused on championing women-owned businesses and women leaders throughout the region. She acted as chair and co-chair of Key4Women and played an integral role in fostering a vibrant network of professional women, speaking at events such as Women of Excellence and the WERC Awards.

Richards currently serves as a board member of the Epilepsy Foundation of Northeastern New York, further reflecting her commitment to community involvement.

Part of the Arrow Family of Companies, Arrow Bank National Association is a commercial bank headquartered in Glens Falls, New York, serving eight counties in northeastern New York. It operates 38 banking offices and provides a wide range of financial products and services to individuals and businesses, including banking, wealth management and insurance.